Fast, Personalized Support for Your Jewelry Business

At Jewelers League, we understand the unique challenges of running a jewelry business. Our Helpdesk is here to provide you with quick, expert solutions without the hefty agency fees. Need help? We're just a click away.

Submit a Ticket for Immediate Assistance

Experience Fast, Expert Solutions Today

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Quick Resolution

Submit a ticket and have your issues addressed by experts within 48 hours.

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Cost-Effective Expertise

Access professional support at just $70/hr, without the hefty agency fees.

Personalized Assistance

Receive tailored solutions that directly address your unique challenges.

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Seamless Portal Access

Easily log into your client portal to manage and track support requests.

Dedicated Support Team

Our agents are ready to provide you with actionable solutions and peace of mind.

Getting started with Jewelers League Helpdesk

Log In: Access your client portal.

Submit a Ticket: Describe your issue or request.

Agent response: Receive a response within 48 hours.

Dedicated support team: Our agents are ready to provide you with actionable solutions and peace of mind.

Facing an Issue? Get Support Within 48 Hours

Submit a Ticket for Immediate Assistance

"I am thrilled to have all you are doing for my business in place. You make it so easy!"

Suzanne Schwartz

Suzanne Schwartz Jewelry

Our Valued Clients

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Bella Vita Jewelry

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Estelle Vernon Designs

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Loni Paul Jewelry

Suzanne Schwartz, jewelry designer at Stitched Jewelry, wearing bold statement pieces.

Suzanne Schwartz Designs

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Geralyn Sheridan Designs

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The Crowns Shop

SKF Shoppe

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Got Questions?

Common Questions About Jewelers League Helpdesk

How do I submit a ticket?

Visit our website to submit a ticket directly. By creating an account, you can track all your tickets and communications with our e-commerce experts in one centralized location.

What types of issues can the Helpdesk assist with?

We assist with Shopify, SEO, app development and integration, and email/SMS marketing. Whether you need technical support, optimization, or integration, our team is ready to help.

How long does it take to get a response, and how long will it take to fix my problem?

We respond to all support tickets within 48 hours. Our response will include an estimated time to resolve your issue based on its complexity.

How much does it cost to use the Helpdesk?

The Helpdesk service is priced at $70 per hour, with no hidden fees or long-term contracts. You only pay for the time spent resolving your issue.

Is there a limit to how many tickets I can submit?

There is no limit to the number of tickets you can submit. We are here to assist with as many issues as you need.

Can I track the status of my ticket?

Yes, by logging into our client portal, you can track your ticket's status, communicate with our support team, and monitor all your support requests in one place.

What if I need urgent support?

If your issue is urgent, please indicate this when submitting your ticket. We prioritize urgent requests and will strive to provide a quick resolution.

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